Ed Read, Senior Business Development Manager, Bupa
Short Biography...
Select an answer to get started
What is an excess and how does it work?
An excess can make your policy more affordable. There are a range of different excesses to choose from. You don't have to have an excess in the policy. The higher the excess, the lower the monthly subscriptions are. The good thing about the excess is it's once per person, per policy year, not for every single claim that you make. It's not like car insurance excess where you pay it on every single claim. It is just that once per person, per policy year.
When/how do I pay my excess?
We will let you know who and when to pay your access to when you speak to us. Please don't pay a provider unless we tell you to do so.
Can I change my excess part way through the year?
You can't change your excess partway through the year. You do have the ability to change your excess 21 days after receiving your documents. You also have the ability to change your excess at your policy renewal and you can find details of your excess on your policy documents.